TaskRabbit Reviews

TaskRabbit's return policy primarily focuses on cancellations rather than returns, as it is a service-based platform. Here are the key points:

Cancellation Policy

• Clients can cancel a task at any time, but may be subject to a cancellation fee under certain circumstances.

• If a client cancels a task within 24 hours of its scheduled start time, they will be charged a non-refundable cancellation fee.

• The cancellation fee is typically based on one hour of the Tasker's hourly rate plus any TaskRabbit fees.

No-Show Policy

• Both Taskers and Clients are expected to show up on time for scheduled tasks.

• Cancellations must be communicated more than 24 hours before the scheduled start time to avoid fees.

• If a client is unavailable or unresponsive at the scheduled start time, it may be treated as a cancellation and subject to the fee.

Refunds

• Generally, all fees are non-refundable unless otherwise expressly stated in the agreement.

• If a client is dissatisfied with the work, they are encouraged to:

  1. Address the issue with the Tasker directly
  2. Leave a review
  3. Contact TaskRabbit support for potential remediation

Dispute Resolution

• In cases of unsatisfactory work or disputes, clients can contact TaskRabbit support for assistance.

• TaskRabbit has a satisfaction guarantee, but the specifics of this guarantee are not detailed in the provided information.

It's important to note that TaskRabbit's policies focus more on task completion and cancellation rather than traditional product returns, as it is a service-oriented platform.

Here are the top 10 alternatives to Taskrabbit:

1. Thumbtack: An online service that helps people find handymen, housekeepers, tutors, photographers, wedding planners, and others for temporary employment.

2. Upshift: A platform that connects businesses with vetted talent immediately, removing the friction for companies to find talent for on-demand hourly or daily job needs.

3. Amazon Mechanical Turk (MTurk): A marketplace for work that requires human intelligence. The MTurk web service enables companies to programmatically access this marketplace and a diverse, on-demand workforce.

4. Wonolo: A B2B marketplace that allows businesses to find vetted talent immediately. It removes the friction for companies to find talent for on-demand hourly or daily job needs, while creating freedom through flexibility for job seekers.

5. Agent Anything: A platform that connects people who need tasks done with people who can do them.

6. Jobble: A marketplace for businesses to find and hire independent contractors and freelancers in their area.

7. Helpware: A platform that provides businesses with on-demand customer service and support professionals.

8. 99Designs: A platform that connects businesses with graphic designers and creative professionals for all their design needs.

9. Craigslist: An American classified advertisements website with sections devoted to jobs, housing, for sale, items wanted, services, community service, gigs, résumés, and discussion forums.

10. Angi (formerly Angie's List): A home services platform that connects homeowners with service professionals for home improvement, maintenance and repair projects.

To open an account on Taskrabbit.com, follow these steps:

1. Download the TaskRabbit mobile app.
2. Sign up and create an account on the TaskRabbit app.
3. Select your location.
4. Set your skills, location, and verify your info. The app will walk you through this process.
5. Add at least one available slot.
6. Draw your Work Area Map.

Remember, these steps are for becoming a Tasker on TaskRabbit. If you're looking to hire a Tasker, the process may be slightly different. Please visit the TaskRabbit website or app for more information.

You can follow TaskRabbit on Facebook, Twitter, and Instagram.

Yes, you can tip a Tasker on TaskRabbit. However, you can only do so within 24 hours of receiving the bill. Their platform uses a cashless payment system, so no cash transactions take place. You can tip up to 30% of the Task subtotal on the TaskRabbit website or app.

You can reserve a Tasker up to 14 days in advance online or via the mobile app.

When you book a Task on TaskRabbit, you can see the Taskers' hourly rate. This amount includes the hourly rate set by the Tasker plus TaskRabbit's service fee. The service fee is a percentage of the total price you pay for the Task, excluding any fees refunded to the Tasker (Taskers receive 100% of any refund).

Taskrabbit.com offers a platform where Taskers set their own hourly rates, which can range from $15 to $150 per hour, depending on the task and the Tasker's experience level. The average cost for services is around $30 per hour. Clients are charged a service fee by Taskrabbit, which is 15% of the total amount billed, excluding any reimbursements made to the Tasker. Additionally, other taxes may apply to the invoice depending on the task location, like sales tax in the US or VAT in the UK. These fees are detailed in the task's invoice, which clients can view through the Taskrabbit app and website. It's important to note that prices can vary significantly based on the Tasker's availability and the specific quotes they provide for their services.

Taskrabbit.com is renowned for connecting clients with skilled Taskers to assist with a variety of services. Among the most popular services are Furniture Assembly, TV Mounting, Help Moving, and Handyman tasks. Clients frequently seek assistance with Yard Work, Painting, and Mounting Services. The platform also provides Electrical Help, Plumbing, and Picture Hanging services. For home maintenance, Lighting Installation and Cleaning Services are commonly requested. Taskrabbit also caters to Delivery Service needs and offers Contactless Tasks for convenience. These services are designed to help clients tackle their to-do lists efficiently with the help of experienced Taskers.

Taskrabbit.com operates as a cashless platform, where payments are processed automatically via credit or debit card on file. Within 24 hours of a Tasker submitting their invoice, the payment is charged to the client's card. The invoice includes the number of hours worked and any agreed-upon expenses. Clients have the option to add a tip within the same 24-hour window. It is important to note that prepaid cards are not accepted, and all transactions must occur through the platform to ensure the security of confidential information and to be protected by the Taskrabbit Happiness Pledge. Clients can update their payment information on both the Taskrabbit app and website.

Taskrabbit.com does not have a traditional return policy as it is a service-based platform rather than a goods-based marketplace. However, if a client is not satisfied with the work completed, Taskrabbit offers a Happiness Pledge which may cover certain costs to have the task redone. As for shipping, Taskrabbit provides delivery services where Taskers can handle the pickup and delivery of items on the same day. This includes the return of items that clients have purchased but need to send back. The platform ensures that all transactions and services are facilitated securely and efficiently, focusing on client satisfaction and resolution of issues through their support system.