TaskRabbit Reviews

Taskrabbit.com offers a platform where Taskers set their own hourly rates, which can range from $15 to $150 per hour, depending on the task and the Tasker's experience level. The average cost for services is around $30 per hour. Clients are charged a service fee by Taskrabbit, which is 15% of the total amount billed, excluding any reimbursements made to the Tasker. Additionally, other taxes may apply to the invoice depending on the task location, like sales tax in the US or VAT in the UK. These fees are detailed in the task's invoice, which clients can view through the Taskrabbit app and website. It's important to note that prices can vary significantly based on the Tasker's availability and the specific quotes they provide for their services.

Taskrabbit.com is renowned for connecting clients with skilled Taskers to assist with a variety of services. Among the most popular services are Furniture Assembly, TV Mounting, Help Moving, and Handyman tasks. Clients frequently seek assistance with Yard Work, Painting, and Mounting Services. The platform also provides Electrical Help, Plumbing, and Picture Hanging services. For home maintenance, Lighting Installation and Cleaning Services are commonly requested. Taskrabbit also caters to Delivery Service needs and offers Contactless Tasks for convenience. These services are designed to help clients tackle their to-do lists efficiently with the help of experienced Taskers.

Taskrabbit.com operates as a cashless platform, where payments are processed automatically via credit or debit card on file. Within 24 hours of a Tasker submitting their invoice, the payment is charged to the client's card. The invoice includes the number of hours worked and any agreed-upon expenses. Clients have the option to add a tip within the same 24-hour window. It is important to note that prepaid cards are not accepted, and all transactions must occur through the platform to ensure the security of confidential information and to be protected by the Taskrabbit Happiness Pledge. Clients can update their payment information on both the Taskrabbit app and website.

Taskrabbit.com does not have a traditional return policy as it is a service-based platform rather than a goods-based marketplace. However, if a client is not satisfied with the work completed, Taskrabbit offers a Happiness Pledge which may cover certain costs to have the task redone. As for shipping, Taskrabbit provides delivery services where Taskers can handle the pickup and delivery of items on the same day. This includes the return of items that clients have purchased but need to send back. The platform ensures that all transactions and services are facilitated securely and efficiently, focusing on client satisfaction and resolution of issues through their support system.

When you book a Task on TaskRabbit, you can see the Taskers' hourly rate. This amount includes the hourly rate set by the Tasker plus TaskRabbit's service fee. The service fee is a percentage of the total price you pay for the Task, excluding any fees refunded to the Tasker (Taskers receive 100% of any refund).

You can reserve a Tasker up to 14 days in advance online or via the mobile app.

Yes, you can tip a Tasker on TaskRabbit. However, you can only do so within 24 hours of receiving the bill. Their platform uses a cashless payment system, so no cash transactions take place. You can tip up to 30% of the Task subtotal on the TaskRabbit website or app.

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